CBP engages in traveler privacy protection discussions

U.S. Customs and Border Protection (CBP) personnel recently met with privacy experts to discuss how the agency implements the Congressional biometric entry-exit mandate.

The meeting is the third session in an ongoing discussion series about CBP measures taken to protect traveler privacy during the biometric facial comparison process at ports of entry.

“CBP is committed to keeping the public informed about our use of facial comparison technology,” John Wagner, deputy executive assistant commissioner of the CBP Office of Field Operations, said. “We are implementing a biometric entry-exit system that protects the privacy of all travelers while making travel more secure and convenient.”

During the dialogue, the CBP indicated it has reduced the maximum retention period for new photos of U.S. citizens from 14 days to 12 hours and established stringent business requirements ensuring airlines and other partners do not retain traveler photos for their business purposes. The agency has also worked with business partners to provide travelers with sufficient privacy notice by enhancing signage and announcements at departure gates and published 10 Privacy Impact Assessments to inform the public of how the agency will collect, use and store personally identifiable information as part of the new biometric process.

American citizens may opt-out of the biometric facial comparison process by notifying a CBP officer or airline representative, with officials adding those who opt out can present their passport for visual inspection.