ICF secures pact to bolster Immigration and Customs Enforcement technology initiatives

Global consulting and digital services provider ICF has secured a U.S. Department of Homeland Security (DHS) indefinite-delivery, indefinite-quantity (IDIQ) contract to enhance Immigration and Customs Enforcement (ICE) technology.

“For over 20 years, ICF has been a trusted partner to DHS, supporting the agency through multiple mission-critical technology engagements,”
ICF Public Sector Executive Vice President Mark Lee said. “We bring a deep bench of expertise implementing multi-platform, multi-stakeholder engagements to support the agency through this new vehicle—our first platform-centric prime contract at DHS. We look forward to working with the agency to enable rapid mission-focused solutions that advance its enterprise-wide digital modernization efforts.”

The five-year IDIQ possesses a ceiling value of $340 million across four domain areas awarded, adding ICF is eligible to compete as one of two prime contractors in the platform-as-a-service (PaaS) domain.

The scope of work, per the agreement, involved ICF leveraging platform solutions that include Salesforce, ServiceNow, Microsoft Dynamics, and Microsoft PowerApps to automate workflows and improve the user experience.

According to ICF, the company combines public-sector domain expertise with an ecosystem of platform partners and digital practices to expedite the delivery complexion of scalable solutions achieving clients’ mission outcomes and a step change in productivity.